Last Updated: April 15, 2025
At Max’s Services USA (“Max’s Services,” “we,” “our,” or “us”), we are committed to protecting the privacy and security of our clients, applicants, and website visitors. This Privacy Policy explains how we collect, use, protect, and share your information when you use our website
https://maxservicesusa.com (the “Website”).
By accessing or using our Website and services, you agree to the terms outlined in this policy.
1. Information We Collect
1.1 Personal Information
We may collect personal data when you:
- Fill out a contact form or application form
- Request a service or consultation
- Sign up for updates, promotions, or offers
- Apply for a job through our Careers page
- Contact us via phone, email, or messaging
This may include:
- Full name
- Email address
- Phone number
- Address or general location
- Service preferences
- Employment information (for applicants)
1.2 Non-Personal Information
Automatically collected data may include:
- IP address
- Browser type and operating system
- Pages visited and time spent on our Website
- Referral source (how you found us)
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide requested services
- Schedule appointments or service calls
- Process job applications
- Share updates, promotions, and company news (with your consent)
- Improve our Website’s performance and security
- Comply with legal obligations
3. Data Retention
We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
4. Information Security
We apply physical, technical, and administrative safeguards to protect your information, including:
- Encrypted contact forms
- Secured servers
- Restricted access to personal data
Please note that no online transmission is 100% secure, and we cannot guarantee absolute protection.
5. Sharing Your Information
We do not sell or rent your information. We may share it only in these cases:
- Service Providers: Hosting, analytics, CRM, marketing, or technical support providers under confidentiality agreements.
- Legal Compliance: If required by law, subpoena, or government request.
- Security Purposes: To protect our rights, property, or the safety of our clients and staff.
6. Cookies & Tracking
We use cookies and similar technologies to analyze traffic and improve user experience.
6.1 Types of Cookies
- Essential: Required for site functionality.
- Analytics: Measure site performance and usage.
- Marketing: Tailor ads and promotions.
You can manage or disable cookies in your browser settings.
7. Your Rights
You have the right to:
- Access, review, and request a copy of your personal data
- Request corrections to inaccurate information
- Request deletion of your data (except when legally required to retain it)
- Opt out of marketing communications at any time
7.1 Rights for California and Virginia Residents
If you are a resident of California (CCPA/CPRA) or Virginia (VCDPA), you have additional rights, including:
- The right to know what personal data we collect and how we use it
- The right to request deletion or correction of personal data
- The right to opt out of the sale or sharing of personal data (we do not sell data)
- The right to non-discrimination for exercising your privacy rights
8. Marketing & Communications (CAN-SPAM)
If you receive marketing emails from us, you may unsubscribe at any time by clicking “unsubscribe” at the bottom of the email or by contacting us directly.
9. Children’s Privacy (COPPA)
Our Website and services are not directed to children under 13. We do not knowingly collect personal data from minors. If we become aware of such data, we will delete it immediately.
10. International Users
Our Website is intended for users located in the United States. If you access our Website from outside the U.S., you consent to the transfer and processing of your data in the United States.
11. External Links
Our Website may link to third-party sites. We are not responsible for the privacy practices of these external websites.
12. Accessibility (ADA Compliance)
Max’s Services USA is committed to ensuring digital accessibility for people with disabilities. If you encounter any accessibility issues while using our Website, please contact us so we can improve your experience.
13. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with the new “Last Updated” date.
14. Contact Us
For questions about this Privacy Policy or your data rights, contact us at:
